AspenTech Support Assistant
Get help with software, guided AI troubleshooting, or data recovery. If the assistant cannot safely resolve the issue, send the full troubleshooting history directly to AspenTech Support.
Tell me what is happening, including the device, software, exact error message, and what changed recently.
Do not enter passwords, full payment-card numbers, private keys, or other secrets.
Escalate to Support
When you are ready, send the issue and AI troubleshooting transcript to AspenTech Support.
Data recovery: If files may have been deleted, overwritten, or lost from a failing drive, stop writing new data to the affected device when practical. Continued use can reduce recovery options.